Banner DestinationURL not working with Forbidden and 404 Error .

Posted by adserveropenx on May 03, 2013  /   Posted in Q&A

Q : When i am click on the banners on my publisher’s page i will redirect with the error

” Forbidden You don’t have permission to access /Your OpenX/www/delivery/ck.php on this server.Additionally, a 404 Not Found error was encountered while trying to use an Error Document to handle the request.Apache Server at ….. Port 80″ .

I have placed my banner code in lot of different server but all  are having same issue.What is the solution for this issue.

A : The reason behind this issue was permission problem only.

Mostly hostgator OpenX user only received like this kind of issue . Some of the host provider used different kind of security level

on their customer’s files and this security level some times not supported by OpenX.So even if you set “777″ on your files this will never solve this issue.

 

You should contact your host provider to solve this issue with intimate this error message.They will adjust the permission level for your files and will solve this issues with in few minutes.

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